LEGAL

    Privacy Policy

    This policy explains what business data we collect, why we collect it, and how Sellatica protects and processes it.

    1. Scope and B2B Context

    This Privacy Policy explains how Sellatica collects, uses, stores, and protects data for B2B interactions.

    Sellatica provides business services only. We do not intentionally collect personal consumer data unrelated to business communication or delivery.

    This policy applies to website inquiries, AI Operations Diagnostic bookings, service delivery communication, and support interactions.

    2. Data We Collect

    Business contact data such as name, work email, company name, role, phone details you choose to share, and inquiry content.

    Operational/project context such as workflow requirements, software stack information, and delivery notes shared for execution.

    Communication records such as emails, call notes, and support exchanges.

    Technical data such as IP metadata, browser details, timestamps, and security logs for reliability and fraud prevention.

    3. How Data Is Used

    To respond to inquiries, schedule meetings, and evaluate B2B fit.

    To prepare proposals and deliver consulting and implementation services.

    To operate, secure, and improve website and delivery infrastructure.

    To comply with legal, tax, accounting, and contractual obligations.

    4. Third-Party Sharing

    We do not sell personal data.

    Data may be shared with trusted third-party providers for hosting, analytics, communication, cloud infrastructure, and workflow operations under access controls.

    Data may be disclosed if required by law, regulator direction, or court order.

    5. Cookies and Tracking

    The website may use essential cookies and analytics tools for performance, usability, and security.

    You can control cookie settings in your browser. Disabling cookies may affect website behavior.

    6. Data Retention

    Inquiry and pre-sales records are retained for a limited period for operations and compliance.

    Project records may be retained based on service continuity, legal obligations, and accounting requirements.

    When no longer required, data is deleted, anonymized, or archived with restricted access.

    7. User Rights

    Subject to applicable law, you may request access, correction, or deletion of relevant information.

    You may request opt-out from non-essential communication.

    Reasonable identity verification may be required before processing sensitive requests.

    8. Privacy Contact

    For privacy requests, email [email protected] with subject line: Privacy Request.

    Business Name: Sellatica

    Address: Vadodara, Gujarat

    Last updated: February 23, 2026